LEARNMYO TERMS OF USE, COURSE PURCHASE AND DIGITAL CONTENT PROVISION

These Terms of Use, Course Purchase and Digital Content Provision (hereinafter referred to as the “Terms”) govern the use of the LearnMyo website and learning platform, as well as the purchase and use of courses, training materials, videos, seminars, educational materials and other digital products offered through it.

Please read these Terms carefully before purchasing a course or other paid content.

1. Information about LearnMyo

The LearnMyo platform is operated and the digital content offered through it is sold to users by:

UAB “Advansis LT”
Company registration number: 303127696
VAT number: LT100007971119
Registered address: Perkūnkiemio g. 19, LT-12120 Vilnius, Lithuania
Email: info@learnmyo.com

Hereinafter in these Terms, UAB “Advansis LT” is also referred to as “LearnMyo”, “we”, “us”, “our” or the “Seller”.

“Platform” means the websites operated by LearnMyo, their subdomains, the learning environment and related digital services.

2. LearnMyo Business Model

2.1. LearnMyo is an online learning platform offering training courses and other educational materials created by LearnMyo and independent specialists, lecturers and other content creators (hereinafter referred to as “Experts”).

2.2. Unless explicitly stated otherwise on the relevant course page, the course or other digital content is sold to the user by UAB “Advansis LT”, operating under the LearnMyo name.

2.3. The relevant Expert may be the author, lecturer or creator of other educational content for a course; however, this alone does not make the Expert a party to the purchase agreement with the user.

2.4. LearnMyo enters into separate agreements with Experts regarding content licensing, use, translation, distribution and remuneration. Such agreements do not affect the user's rights under these Terms or applicable laws.

2.5. LearnMyo may adapt or translate Expert content into other languages where it holds the relevant rights to do so. Where content has been translated, localized or adapted, the Platform may indicate the original language of the content and/or that a translated version is being provided.

3. Who the Platform Is Intended For

3.1. LearnMyo is primarily intended for professionals and other persons interested in myofunctional therapy, speech and language therapy, dentistry, orthodontics, oral functions, breathing, swallowing, speech therapy, related professional fields and continuing education.

3.2. The target audience, required prior knowledge and qualifications, where applicable, are specified in the description of the relevant course.

3.3. Where a course description states that the course is intended only for professionals of a particular profession or qualification, the user is responsible for ensuring that they meet the specified requirements.

3.4. Paid products may only be purchased independently by persons aged 18 or over or by representatives of legal entities who have the authority to enter into the relevant agreement.

4. Educational Nature and Medical Advice

4.1. Courses, videos, texts, exercise examples, methodological materials and other information provided on the LearnMyo Platform are intended for educational, learning and professional development purposes.

4.2. LearnMyo is not a healthcare institution and does not provide individual medical diagnoses, treatment or individual healthcare services through the Platform, unless explicitly stated otherwise in the description of a particular service and such service is lawfully provided by the relevant professional.

4.3. Course content does not replace individual patient assessment, diagnosis, treatment planning or consultation with a qualified healthcare professional.

4.4. Professionals applying knowledge acquired through the courses in their professional practice are themselves responsible for their professional decisions, for acting within the limits of their competence, and for complying with the laws and professional standards applicable to their activities.

4.5. LearnMyo and the Experts do not guarantee any specific clinical, therapeutic, financial or professional results solely as a result of completing a course or applying a methodology presented in it.

5. Experts and Their Qualifications

5.1. LearnMyo seeks to cooperate with Experts who have relevant professional experience, qualifications or practical knowledge.

5.2. Where the Platform provides information about an Expert's professional qualifications, certificates, memberships in organizations or other professional credentials, such information is provided on the basis of information available to LearnMyo and/or supplied by the Expert.

5.3. Terms such as “verified expert”, “verified professional” or similar designations mean that LearnMyo has carried out the Platform's established verification of the Expert's information. Such designation does not constitute a license, accreditation or guarantee issued by a government authority unless explicitly stated otherwise.

6. Account

6.1. A LearnMyo account may be required to purchase and use certain courses.

6.2. The user must provide accurate and up-to-date information and ensure the confidentiality of their login credentials.

6.3. The account is personal. It is prohibited to transfer account login credentials to another person or allow multiple persons to use a single individual account, except where a specific LearnMyo offer expressly provides for a multi-user license.

6.4. The user must immediately inform LearnMyo if they suspect unauthorized use of their account.

7. Course Information

7.1. Before purchase, the relevant course page provides key information, including, where applicable:

• the course title and description;
• the course author or Expert;
• the learning format;
• the main topics;
• the course language;
• the duration of access;
• the price and applicable taxes;
• whether a course completion certificate is issued;
• whether professional / CPD accreditation applies to the course, where applicable;
• other material restrictions or requirements applicable to the specific course.

7.2. The information provided on the relevant course page forms an integral part of the agreement concluded between the user and LearnMyo.

8. Conclusion of the Agreement

8.1. The course catalogue presented on the Platform does not in itself constitute a legally binding offer by LearnMyo unless explicitly stated otherwise.

8.2. By selecting a course, providing the required information and clicking a button that clearly confirms the purchase and the obligation to pay, the user submits an order.

8.3. The agreement between the user and LearnMyo is deemed concluded when LearnMyo accepts the order and provides the user with an order confirmation by email and/or through the Platform.

8.4. The order confirmation may include information about the purchased course, price, payment and access conditions.

8.5. LearnMyo may refuse to accept an order where payment has not been confirmed, where there is an obvious pricing or technical error, where there are reasonable grounds to suspect fraud, or on other lawful grounds. If payment has already been made and the order is not accepted, the amount paid will be refunded.

9. Prices, VAT and Payments

9.1. All final prices displayed to consumers are stated in euros or another clearly indicated currency.

9.2. Where required by applicable law, the price displayed to the consumer includes VAT and other mandatory charges.

9.3. The final amount payable by the user is displayed before the purchase is confirmed.

9.4. LearnMyo may apply different VAT rates depending on the user's country, status and other circumstances relevant under tax law.

9.5. Payments may be processed through third-party payment service providers, including Stripe or other payment service providers indicated on the Platform.

9.6. The use of a payment service provider does not change the fact that, unless specifically stated otherwise, the course is sold to the user by UAB “Advansis LT”.

9.7. LearnMyo does not store full payment card details where they are transmitted directly to and processed by the relevant payment service provider.

10. Access to Courses

10.1. Following successful payment, access to the course is generally provided immediately or within the period specified in the course description.

10.2. If a course starts on a specific date, access may only be provided on that date.

10.3. The access period is specified in the relevant course description. Depending on the offer, this may be a fixed period or access provided in another clearly specified manner.

10.4. “Lifetime access” or similar wording, where used, means access for as long as the relevant course is maintained on the LearnMyo Platform and does not constitute a guarantee that the course will remain available indefinitely regardless of the operation of the Platform.

11. Consumer's Right of Withdrawal

11.1. If the user is a consumer under applicable consumer protection laws, they generally have the right to withdraw from a distance contract within 14 days of its conclusion without giving any reason, except in cases where exceptions provided by law apply.

11.2. To exercise this right, the consumer must submit a clear statement to LearnMyo regarding their decision to withdraw from the agreement before the expiry of the withdrawal period at:

info@learnmyo.com

or in writing to:

UAB “Advansis LT”, Perkūnkiemio g. 19, Vilnius,  LT-12120, Lithuania.

11.3. The consumer may use the model withdrawal form provided at the end of these Terms, but this is not mandatory.

12. Provision of Digital Content and Loss of the Right of Withdrawal

12.1. LearnMyo courses generally constitute digital content and/or digital services to which the consumer is provided access online.

12.2. Where the consumer wishes to receive access to purchased digital content immediately, before the expiry of the 14-day withdrawal period, LearnMyo asks the consumer, before granting such access, to:

(a) expressly consent to the immediate commencement of the provision of the digital content; and

(b) acknowledge that once the provision of the digital content has commenced, they will lose their right of withdrawal where such consequences are provided for under applicable law.

12.3. Once consent and acknowledgement meeting the requirements of applicable law have been obtained from the consumer and the provision of the digital content has commenced, the consumer's right of withdrawal may be lost in accordance with applicable consumer protection laws.

12.4. This Section does not affect the consumer's rights where the digital content is defective, does not conform to the agreement, has not been supplied, or where the consumer has other mandatory rights under applicable law.

13. Refunds and Non-Conformity of Digital Content

13.1. LearnMyo provides digital content and digital services in accordance with applicable EU and Lithuanian consumer protection laws.

13.2. Where purchased digital content or a digital service is not provided or does not conform to the agreement, the consumer is entitled to the remedies provided by law.

Depending on the circumstances, these may include:

• bringing the content or service into conformity;
• a proportionate reduction in price;
• termination of the agreement;
• reimbursement of all or part of the amount paid.

13.3. Statutory consumer rights cannot be restricted by these Terms.

13.4. LearnMyo may also, at its discretion, offer an additional commercial money-back guarantee for a particular course. The conditions of such a guarantee will be stated on the relevant course page and do not limit the consumer's statutory rights.

14. Course Updates and Changes

14.1. LearnMyo and the Experts may periodically update courses, including information, video materials, texts, links, tests and other content.

14.2. Changes may be made to correct errors, update professional information, improve the learning experience, ensure technical or legal compliance, or for other reasonably justified reasons.

14.3. Material changes must not unreasonably reduce the value or functionality of a course already purchased by the user.

14.4. Where a change to a digital service materially and negatively affects the consumer's access to or use of it, the consumer shall have the mandatory rights provided under applicable digital content and consumer protection laws.

15. Course Completion Certificates

15.1. Where indicated in the course description, the user may receive an electronic course completion certificate (Certificate of Completion) upon successful completion of the specified requirements.

15.2. Such a certificate confirms completion of a LearnMyo course but does not in itself grant a professional license, state-recognized qualification, academic degree, authorization to provide regulated healthcare services, or official continuing professional development (CPD/CME) credits.

15.3. Where a particular course is officially accredited or provides credits recognized by a specific professional organization, this will be clearly stated in the relevant course description together with the applicable information.

16. Intellectual Property

16.1. The LearnMyo Platform, its design, software, LearnMyo trademarks and content created by LearnMyo are protected by intellectual property laws.

16.2. Copyright in individual courses may belong to the relevant Experts or other rights holders. LearnMyo uses such content under appropriate licenses or other legal grounds.

16.3. By purchasing a course, the user does not acquire ownership or copyright in the course content. The user is granted a limited, personal, non-exclusive and non-transferable right to use the purchased content for learning and personal professional development purposes.

16.4. Without the prior permission of LearnMyo or the relevant rights holder, it is prohibited to:

• copy or distribute course videos;
• share login credentials;
• publicly display or retransmit a course;
• upload course materials to other websites, platforms, social networks or file-sharing systems;
• sell, sublicense or otherwise commercially distribute the content;
• systematically download or copy Platform content;
• use course materials to create a commercial course that substantially reproduces them;
• use Platform content for training artificial intelligence models, creating datasets or automated content extraction, except where such use is permitted by mandatory provisions of law.

16.5. Content may be used to the extent that such use is permitted without separate authorization under mandatory applicable copyright laws.

17. Prohibited Use

Users are prohibited from:

• using the Platform for unlawful purposes;
• attempting to gain unauthorized access to other accounts or Platform infrastructure;
• circumventing technical content protection measures;
• using automated means to collect Platform data on a large scale where there is no legal basis to do so;
• uploading malicious software code;
• infringing the intellectual property or privacy rights of others;
• impersonating another person;
• using the Platform in a manner that disrupts its operation.

18. Reviews and User Content

18.1. LearnMyo may allow users to submit course ratings, comments, questions or other content.

18.2. The user is responsible for the legality of the content they submit and confirms that they have the right to submit it.

18.3. It is prohibited to submit unlawful, offensive, threatening, discriminatory, misleading, defamatory or intellectual-property-infringing content, or content that unlawfully discloses another person's personal data.

18.4. LearnMyo may remove content that violates these Terms or applicable law.

19. Technical Requirements

19.1. To use the Platform, the user requires an internet connection, a compatible web browser and a suitable device.

19.2. The user is responsible for the costs of their internet connection, equipment and other resources required to use the Platform.

19.3. LearnMyo seeks to ensure appropriate availability of the Platform but cannot guarantee uninterrupted operation in all circumstances.

19.4. Operation of the Platform may be temporarily suspended due to maintenance, security updates, technical failures, third-party infrastructure disruptions or other justified reasons.

19.5. LearnMyo will make reasonable efforts to resolve such disruptions within a reasonable period.

20. Liability

20.1. Nothing in these Terms limits LearnMyo's liability in circumstances where such liability cannot be limited or excluded under applicable law.

20.2. LearnMyo is responsible for the performance of its contractual obligations and for the conformity of digital content provided to consumers to the extent required by applicable law.

20.3. LearnMyo is not responsible for professional, medical or other decisions independently made by the user when applying general educational information presented in the courses, except where such liability is imposed by mandatory provisions of law.

20.4. LearnMyo is not responsible for damage resulting from the user's improper use of the Platform, disclosure of login credentials to third parties or other breaches of these Terms.

20.5. Consumers retain all mandatory rights under Lithuanian and European Union consumer protection laws, which are not limited by these Terms.

21. Suspension or Termination of an Account

21.1. LearnMyo may temporarily suspend or, in the case of a material breach, terminate access to an account if the user:

• unlawfully shares paid content;
• transfers the account to third parties;
• infringes intellectual property rights;
• engages in fraud;
• poses a threat to Platform security;
• repeatedly or materially breaches these Terms.

21.2. Where reasonably possible and where immediate action is not required, LearnMyo may provide the user with an opportunity to remedy the breach before terminating the account.

21.3. This provision may not be used to deprive a consumer of digital content already purchased without lawful grounds.

22. Personal Data Protection

22.1. LearnMyo processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable personal data protection laws.

22.2. Detailed information about the processing of personal data is provided in the separate LearnMyo Privacy Policy.

22.3. The Privacy Policy is a separate document, and the user's acceptance of these Terms does not in itself constitute consent to any processing of personal data for which separate consent is required under applicable law.

23. Third-Party Services and Links

23.1. The Platform may use third-party services, such as payment processing, video streaming, email, analytics or technological infrastructure services.

23.2. The Platform may also contain links to third-party websites.

23.3. LearnMyo does not control the content of independent third-party websites and is not responsible for their operation, except to the extent that liability arises under applicable law.

24. Changes to the Terms

24.1. LearnMyo may amend these Terms due to changes in legislation, new Platform features, security requirements, changes to the business model or other objectively justified reasons.

24.2. New versions of the Terms generally apply to agreements concluded after they enter into force.

24.3. Where changes materially affect an existing ongoing agreement or a digital service purchased by the consumer, the user will be clearly informed of such changes within a reasonable period.

24.4. Changes to these Terms do not deprive the consumer of rights already acquired under an existing agreement or mandatory provisions of law.

25. Complaints

25.1. If any questions or disputes arise regarding a purchase, the user is first invited to contact LearnMyo at:

info@learnmyo.com

25.2. LearnMyo will review a consumer's written complaint and provide a reasoned response within the time limits established by applicable law.

25.3. LearnMyo seeks to resolve consumer complaints first through direct agreement.

26. Out-of-Court Consumer Dispute Resolution

26.1. If the consumer and LearnMyo are unable to resolve a dispute directly, the consumer has the right to refer the dispute for out-of-court resolution to:

State Consumer Rights Protection Authority (VVTAT)
A. Goštauto g. 12
LT-01108 Vilnius
Lithuania
Website: vvtat.lrv.lt

The consumer may also use the Lithuanian Consumer Rights Information System VTIS.

26.2. In the case of cross-border consumer disputes within the European Union, the consumer may also contact the European Consumer Centre in their country.

26.3. Referral to an out-of-court consumer dispute resolution body does not deprive the consumer of the right to bring proceedings before a competent court.

27. Applicable Law

27.1. These Terms and the contractual relationship between LearnMyo and the user are governed by the laws of the Republic of Lithuania.

27.2. If the user is a consumer residing in another European Union or European Economic Area country, the choice of Lithuanian law does not deprive the consumer of the protection afforded by the mandatory consumer protection provisions of their country of residence where such provisions are applicable under the relevant conflict-of-law rules.

27.3. Disputes shall be resolved by a competent court in accordance with applicable jurisdiction rules. Nothing in these Terms limits the consumer's right to bring proceedings before a court in a country where such a right is granted under mandatory European Union or national jurisdiction rules.

28. Business Customers

28.1. Where a course is purchased by a legal entity or by a natural person for purposes related to their trade, business, craft or professional activity and that person is not considered a consumer under applicable law, special consumer protection provisions, including the 14-day right of withdrawal from a distance contract, may not apply.

28.2. Where LearnMyo offers team or organizational licenses, specific conditions regarding the number of users and permitted use may be set out in a separate offer or agreement.

29. Severability

29.1. If any provision of these Terms is found to be invalid, unlawful or unenforceable, this shall not in itself affect the validity of the remaining provisions of these Terms.

30. Contact Details

For any questions regarding courses, payments, accounts, consumer rights or these Terms, please contact:

LearnMyo / UAB “Advansis LT”
Perkūnkiemio g. 19, Vilnius,  LT-12120
Lithuania

Email: info@learnmyo.com

Annex No. 1

Model Withdrawal Form

(Complete and return this form only if you have the right to withdraw from the agreement and wish to exercise that right.)

To: UAB “Advansis LT” / LearnMyo, Perkūnkiemio g. 19, Vilnius,  LT-12120, Lithuania 

Email: info@learnmyo.com

I hereby give notice that I withdraw from my agreement for the following digital content / service: Course / service name: ______________________________

Order date: ______________________________

Order number: ______________________________

Consumer's full name: ______________________________

Consumer's address: ______________________________

Email address used for the order: ______________________________

Date: ______________________________

Signature: ______________________________

(required only if this form is submitted on paper)